FAQ

1. What products do you sell?

We specialise in foldable chairs, BBQ equipment, and outdoor essentials designed for comfort, travel, and convenience.

2. Where do you ship to?

Currently, we ship across the United Kingdom.

3. How long does delivery take?

  • Standard Delivery: 3–7 business days

  • Orders are usually processed within 1–2 business days
    You’ll receive a tracking number once your order is dispatched.

4. How much is shipping?

  • FREE shipping on orders over £50

  • For orders under £50, a flat rate of £4.99 applies.

5. Can I return or exchange my order?

Yes! We offer a 30-day return policy.

  • Items must be unused and in original packaging.

  • To start a return, please email us at tahiroadreda@gmail.com with your order number.

6. How do I get a refund?

Once we receive and inspect your returned item, we’ll issue a refund within 5–7 business days to your original payment method.

7. What payment methods do you accept?

We accept secure payments via:

  • Credit/Debit Cards (Visa, MasterCard, Amex)

  • PayPal

  • Shopify Secure Checkout

8. Can I track my order?

Yes! Once your order ships, you’ll receive an email with tracking details.

9. Do you offer bulk or wholesale orders?

Yes, we can arrange special pricing for bulk purchases. Please contact us at tahiroadreda@gmail.com for details.

10. How do I contact you?

📧 Email: tahiroadreda@gmail.com
📞 Phone: +44 20 7946 1234
🏢 Address: 221B Baker Street, London, NW1 6XE, United Kingdom